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Vocal Intelligence
Who are you and what does your voice say about
you? These are the central questions of vocal intelligence. Without
vocal intelligence we are like a jigsaw scattered in a million pieces
and the voice we make is discordant. When we begin to understand how to
make our mind body and voice work together it is as though we are
bringing the jigsaw pieces together into a beautiful whole panoramic
picture.
Yet the reality is that most people never work on their
voice, and don’t even consider it in the organisational context. You
could argue that a large part of your organisation is the communication
of its employees and stakeholders. And if the voices of the individuals
are not working harmoniously the communication of the entire company
will be blocked. That is why Vocal Intelligence is so important. It
allows for free flowing communication in the organisation which leads
to greater passion, productivity and profits.
Working on voice
is about generating, evaluating and selecting one of many different
ways that you could project your voice. And this is critical for sales,
customer service and leadership. Non verbal studies have shown the
importance of Vocal Intelligence in our communications. In some ways we
are not so different to our pets. It is not so much the words you use
to a dog but it is how you use those words. If you say ‘Bad dog’ in a
sweet, loving voice your message won’t communicate. And likewise with
humans we need to become aware of what our voice is saying on all
levels. And through this process we get the greatest prize of all.
Because when our voice, mind and body are in alignment we become whole.
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